VIN Problem (E53 X5)

[Andre]

Hello all,

I installed my resler dongle today and bought the DSP + OBC license today. I had all the confirmation emails etc. 

However there appears to be an issue with my VIN ... The VIN I have registered with is correct, as taken from the chassis plate of my car. However, when I look on the 'information' tab in the app it shows a totally different VIN.

Also every time I attempt to unlock the app I get a message saying 'Module Unlock Succesful' but then as soon as I go back to the unlock screen it shows 'Your vehicle is not unlocked'.

Is this as simple as my license hasn't yet been activated or do I have a further problem?

Thanks,

Hi,

this is maybe because the LCM have been changed unprofessionally without fitting it to the car.
So there are 2 options:
1) fit LCM to the car (VIN, mileage and coding) - RECOMMENDED
2) order a VIN swap to change VIN for your license on our server to the shown VIN in the app.
https://shop.ibus-app.de/en/shop/license...p-vin-swap